Job Description Of Casino Dealer
Responsible for understanding the rules and regulations of different casino games that will operate during a shift. Responsible for dealing cards, operating the game apparatus, such as a shuffling machine, roulette wheel, game marker, and others. Card dealers hand out cards in casinos for games such as blackjack and poker. But knowing the rules of the games is not enough to be successful as a dealer, also called a croupier. Pit bosses, also called pit managers, pit supervisors, gaming managers, or gaming supervisors work in the pit area of casinos. They oversee the operations in their pit on the casino floor. They assure that games are run smoothly, supervise dealers, watch dealers for errors, ensure that proper procedures are followed, and open and close table games.
- Job Of Casino Dealer
- Table Games Dealer Job Description
- Casino Dealer Resume
- Casino Supervisor Job Description
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- Provide prompt, courteous and accurate service
- Be familiar with the safe handling of cleaning products, equipment, and supplies
- Exchange guest’s currency for gaming cheques
- Maintain continuous security of assigned game at all times
- Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
- Performs all duties while providing maximum game protection
- Perform other job related duties as assigned
- Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
- Provide excellent service consistent with the property's service standards and brand attributes
- Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
- Performs accurate chip and cash transactions
- Provide accurate and efficient dealing while following proper game procedures
- Perform any other related duties as assigned
- Provides courteous service and is cordial to all patrons and team members
- For Craps’ Games only, dealer can perform function of Stickperson
- Complete all paperwork in accordance with PGCB and approved Sands’ standards
- Performs all other duties as requested
- Verifies accuracy when signing all paperwork
- Accepts cash buy-ins and performs drop of cash according to company policy
- Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits
- Provide excellent service consistent with the property’s service standards and brand attributes
- Proficiency in dealing table games as offered for play in the casino. General knowledge of table games rules and regulations
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Basic computer knowledge
- Proficiency in dealing table games as offered for play in the casino
- General knowledge of table games rules and regulations
- Working knowledge of two or more games
- Basic and intermediate math skills, handling chip and currency
- Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
- Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts
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Table Games DealerResume Examples & Samples
- Deals table games assigned, in a proficient and speedy manner to be able to deal between 55 hands or 45 spins per hour
- Provides courteous service and is cordial to all patrons and team members
- Shuffles cards in a timely manner, ensuring a thorough mix of cards in compliance with casino standards, as well as controlling the pace of the game
- Pays and takes winning and losing wagers according to company policy
- Verifies and signs fills, credits, and associated documents
- Passes on all pertinent information to relieving dealers and supervisors
- Issues chips to customers for either cash buy-ins or credit in accordance with company policy
- Maintains control of shoe, cards, dice and float; always keeping visual contact
- Informs the table games Floor Supervisor of all irregularities including suspicious guest activity
- Paces games, taking into account the type of action and ability of players keeping the speed of the game at the most efficient rate possible
- Verifies accuracy when signing all paperwork
- Accepts cash buy-ins and performs drop of cash according to company policy
- Complies with all appropriate Sands policies and procedures and gaming regulations
- Must be able to handle chips, silver, dice and individual cards, and deal from a shoe or out of hand in a proficient manner
- For Craps’ Games only, dealer can perform function of Stickperson
- Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position
Table Games DealerResume Examples & Samples
- Greets guests upon arrival at the table
- Take losing bets and pay winning bets following rules and procedures
- Verify fills and credits to the game
- Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience
- Handles transactions for “buy ins”, payoffs and markers
- Performs all duties while providing maximum game protection
- Provide excellent service consistent with the property’s service standards and brand attributes
- Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
- Standing for long periods of time may be required
- Performs all other duties as requested
- Adheres to appropriate gaming regulations, policies and procedures
- Deal multiple games
Job Of Casino Dealer
Table Games DealerResume Examples & Samples
- Deals a single Game Type proficiently. Those Game Types are: Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations
- Protects, controls, and verifies the accuracy of fills, credits, openers/closers, and marker transactions
- Accurately exchanges cash or markers for chips
- Collects losing bets, pays winning bets, and collects commission based on game dealt
- Communicates verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game
- Verbalizes player instructions, card totals, results or any other information as required in the procedures of each game
- Maintains a helpful and courteous atmosphere on the game, while controlling the pace of the game
- Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries
- Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor of all unusual events, circumstances, missing items, or alleged theft
- Completed a Dealer Trainee program
- Minimum six (6) months of experience as a Dealer
Table Games DealerResume Examples & Samples
- Responsible for conducting operation of Table games
- Responsible for adhering to policies and procedures
- Responsible for compliance of gaming regulations
- Responsible for attending to guests needs
- Basic and intermediate math skills, handling chip and currency
Table Games DealerResume Examples & Samples
- Demonstrate knowledge of and the ability to deal table games offered by the casino
- Reconcile potential conflicts with guests regarding the rules and conduct of game play
- Responsible for game protection including the identification of potential card counters, game accuracy and pace of table game play
- Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required
- Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits
- Proficiency in dealing table games as offered for play in the casino
- General knowledge of table games rules and regulations
- Lifting/moving maximum of 25 lbs
Table Games DealerResume Examples & Samples
- Provide accurate and efficient dealing while following proper game procedures
- Perform accurate chip and cash transactions
- Observe or receive wagers from customers and take or pay the appropriate game outcomes
- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge
- Must be able to successfully complete an audition displaying adequate Table Games Dealing skills
Table Games DealerResume Examples & Samples
- Create an atmosphere of hospitality and friendliness toward Guests, make eye contact and greets Guests by first name, if known, upon arriving to the table and thank the Guest for playing when they leave the table
- Ensure appropriate game protection
- Experience dealing high volume games in Craps, Roulette, and Black Jack
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- Ability to work collaboratively and communicate effectively with guests
- Completion of Dealers School or six months experience as a dealer
- Able to obtain and maintain a Colorado Support Gaming License
Table Games Dealer Experienced Up to Sign-on BonusResume Examples & Samples
- Adhere to guest service requirement listed above
- Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
- Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
- Be familiar with the safe handling of cleaning products, equipment, and supplies
- Exchange guest’s currency for gaming cheques
- Satisfactory completion of Dealer training classes or previous dealing experience
- Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment
Table Games DealerResume Examples & Samples
- Follows game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games
- Prior table games experience or successful completion of Dealer School required
- Must be able to successfully pass an audition displaying adequate table games skills for at least 2 of the following games: Blackjack, Craps, Roulette, Baccarat
- Applicants must successfully complete a math test, drug and background check AND qualify for licenses and permits required by federal, state and local regulations
Table Games DealerResume Examples & Samples
- Previous experience in casino or hospitality industry preferred, but not required
- Must successfully pass an audition in games known +/or successfully complete Dealer Training School
- Proficiency in dealing table games as offered for play in the casino. General knowledge of table games rules and regulations
Table Games Dealer Job Description
Table Games DealerResume Examples & Samples
- Handling customer transactions for “buy-ins”, “color-up” and markers
- Verifying fills and credits to the games
- Notifying table games supervisors of any irregularities in the play and/or transactions during the shift
- Take losing bets and pay winning bets according to established dealing rules and procedures
- Excellent knowledge of each table game type
Table Games DealerResume Examples & Samples
- Handles transactions for 'buy ins', payoffs and markers
- Provide excellent service consistent with the property's service standards and brand attributes
- Ability to take initiative and exhibit flexibility
- Ability to deal multiple games
Table Games DealerResume Examples & Samples
- Responsible for the operation and conduct of a particular game
- Quickly tabulates the numeric value of playing card totals, dice throws, etc. Must be knowledgeable of poker rankings
- Inspects and shuffles 6 to 8 decks of cards in a timely manner or operates an automatic shuffling device. Must be proficient at shuffling and pitching cards
- Audibly announces all hand totals, currency conversions to gaming chips, color changes, and all other pertinent information that transpires during the course of gaming activity
- Maintains and protects the bankroll at all times
- Handles gaming chips in order to pay and take in a proficient manner
- Follows regulations, policies and procedures in the performance of duties
- Provides quality customer service to all guests
Casino Dealer Job Description Template
Our company is looking for a Casino Dealer to join our team.
Responsibilities:
- Monitors their table and reports to Casino Manager potential irregularities;
- Interacts with guests and leads the games;
- Looks after casino equipment;
- Prepares collection reports for submission to supervisors;
- Informs guests about game rules and casino policies;
- Opens and closes game tables.
Casino Dealer Resume
Requirements:
- Able to deal table games in a non-intimidating, friendly and professional manner while adhering to Company’s rules and procedures;
- Accuracy, attention to detail and ability to work in a team;
- Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
- Ability to count fast and deal with cash;
- Able to work as a team member in a multicultural environment;
- At least 2 years’ experience as a professional Casino Dealer;
- Able to adapt and adjust to a variety of circumstances;
- A recognised medical certification is required before starting to work on board;
- Professional certificates are an advantage;
- Possess a valid passport and when possible a seaman book copy;
- Able to communicate with outstanding social skills and showing a warm, friendly, and caring personality;
- Understands of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers;
- Previous experience on a cruise ship is an advantage;
- High School certificate;
- Willingly assist with day-to-day operational needs as directed by Casino Management.